Terms of Service
Quick summary
By using BayFront Cloud services, you agree to these terms. Here’s what’s important:
- Use our services legally and responsibly
- Pay fees on time per your agreement
- You own your data, we help protect it
- Follow our Acceptable Use Policy
Our services
BayFront Cloud provides billing platforms, PSA tools, telco automation, IPTV management, and related software solutions. Specific details are in your Service Agreement.
What we provide
- MSP Billing & PSA
- Telco Billing Platform
- IPTV Billing & Automation
- AI & Automation
- White-Label & OEM
- Custom Integrations
Your account
When you create an account, you agree to:
- Provide accurate, current information
- Keep your password secure
- Notify us of unauthorized access immediately
- Take responsibility for all activity under your account
Payment
Billing
Fees are due according to your Service Agreement (monthly, quarterly, or annually). We accept credit cards and ACH transfers.
Late payments
Late payments may incur interest (1.5%/month or legal maximum). Services may be suspended for overdue accounts.
Acceptable use
You agree NOT to:
- Use services for illegal activities
- Send spam or malware
- Attempt unauthorized access
- Infringe intellectual property
- Interfere with other users
- Resell without authorization
Your data
- You own your data. We only use it to provide services to you.
- We protect it. Industry-standard security measures apply to all customer data.
- You can export it. Request your data anytime. After termination, available for 30 days.
Warranties & liability
What we promise
- Services will be provided professionally
- Services will work as documented
- We have the right to provide these services
Limitations
Services are provided “as is” for anything not expressly stated. We’re not liable for indirect damages. Our total liability is limited to fees paid in the past 12 months.
Termination
You can cancel
Provide written notice anytime. You’re responsible for fees incurred and any minimum commitment periods.
We may terminate if
- You breach these terms
- Payment is overdue
- You violate acceptable use
Disputes
We hope to resolve issues informally first. If that doesn’t work, disputes will be settled by binding arbitration in Sheridan, Wyoming under AAA rules. These terms are governed by Wyoming law.
Changes
We may update these terms. Material changes will be communicated via email or website notice. Continued use means acceptance of changes.
Contact
Questions about these terms? legal@bayfrontcloud.com